19: Incident Response and Management

PF v1.0 References:

Control Statement

Protect the organization’s information, as well as its reputation, by developing and implementing an incident response infrastructure (e.g., plans, defined roles, training, communications, management oversight) for quickly discovering an attack and then effectively containing the damage, eradicating the attacker’s presence, and restoring the integrity of the network and systems.

[csf.tools Note: For more information on the Critical Security Controls, visit the Center for Internet Security.]


19.4: Devise Organization-wide Standards for Reporting Incidents

Devise organization-wide standards for the time required for system administrators and other workforce members to report anomalous events to the incident handling team, the mechanisms for such reporting, and the kind of information that should be included in the incident notification.

19.7: Conduct Periodic Incident Scenario Sessions for Personnel

Plan and conduct routine incident, response exercises and scenarios for the workforce involved in the incident response to maintain awareness and comfort in responding to real-world threats. Exercises should test communication channels, decision making, and incident responders technical capabilities using tools and data available to them.