CP-8(1): Priority Of Service Provisions

Control Family:

Contingency Planning

Parent Control:

CP-8: Telecommunications Services

Priority:

P1: Implement P1 security controls first.

CSF v1.1 References:

Threats Addressed:

Denial of Service

Baselines:

Moderate
High

Next Version:

NIST Special Publication 800-53 Revision 5:
CP-8(1): Priority of Service Provisions

Control Statement

The organization:

Develops primary and alternate telecommunications service agreements that contain priority-of-service provisions in accordance with organizational availability requirements (including recovery time objectives); and
Requests Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the primary and/or alternate telecommunications services are provided by a common carrier.

Supplemental Guidance

Organizations consider the potential mission/business impact in situations where telecommunications service providers are servicing other organizations with similar priority-of-service provisions.