IR-7(1): Automation Support For Availability Of Information / Support
CSF v1.1 References:
- NIST Special Publication 800-53 Revision 5:
- IR-7(1): Automation Support for Availability of Information and Support
The organization employs automated mechanisms to increase the availability of incident response-related information and support.
Automated mechanisms can provide a push and/or pull capability for users to obtain incident response assistance. For example, individuals might have access to a website to query the assistance capability, or conversely, the assistance capability may have the ability to proactively send information to users (general distribution or targeted) as part of increasing understanding of current response capabilities and support.